We're here to help you get the most out of Summify
Our support team is ready to assist you with any questions or issues you might encounter while using Summify's AI-powered content summarization features.
Email Support
shapaale@gmail.comResponse Time
Within 24 hours
Simply click the OAuth login button for the platform you want to connect. You'll be redirected to authenticate with YouTube or Reddit, and once authorized, you can start summarizing content immediately.
All content summaries are temporarily stored for 30 minutes to improve your experience. After this period, or when you disconnect your account, all data is automatically deleted from our servers.
Yes! We use industry-standard encryption for all data transmission and storage. We don't share your data with third parties, and you can delete your account and all associated data at any time.
You can summarize YouTube videos (including their transcripts) and Reddit posts and comments. Our AI processes the content to provide clear, actionable summaries of the key insights.
Please email us at shapaale@gmail.com with details about the issue, including your device type, and steps to reproduce the problem. Include "TECHNICAL ISSUE" in the subject line for faster support.
Large videos or posts with extensive content may take longer to process. If a summary takes more than 2 minutes, please refresh and try again.
Summaries are only stored for 30 minutes for privacy reasons. After this time, you'll need to regenerate summaries for the same content.
If you can't find the answer to your question above, don't hesitate to reach out to our support team. We're committed to helping you have the best possible experience with Summify.